VIP Plumbing, Inc.
Review Summary
- Positive: Reliable, professional, timely, and neat work. Excellent service for various needs, including commercial and residential. Paul (owner) and his team are highly praised. Good communication and helpfulness, even before hiring. Installations are well-done and work areas are left clean.
- Negative: One customer experienced poor communication (receptionist issues), lack of attention to detail, and an overpriced quote.
- Mixed: One customer had a negative experience after a specific employee (Denise) left the company.
- Specific Employee Praise: Mike is highly recommended for his professionalism and service.
Reviews
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(15 reviews)
Dan DeRoia
We have contracted VIP plumbing for many years and have always been very satisfied with the work performed on all our plumbing needs. They are always professional, and finish the work in a neat and timely manner.
Richard Jordan
We use VIP for our plumbing needs at Pappas Construction. We are a GC that does lot of work for disabled Vets through the SAH housing grant. VIP is the plumber we use. It starts at the top with Paul, he is A+ ! And his team gets the job done !
Caitlin VerKuilen
It cost $89 to have someone come out. The first red flag was the receptionist wouldn't let me spell my rather complicated last name. I never received the email confirmation promised (maybe you should have listened when I spelled my name). The plumber who came out didn't listen to the extent of the issues, I'm an Architect I know what I'm talking about. Then I got a quote of $300 for 6" for pipe and a gasket. JUST NO!
Bryan Nichols
I use VIP at my businesses and personal residence. Timely, expert work each and every time. A great company.
Shaina Lange (Mathur)
We had a water service line leak on our property and had received notice from the city to get it repaired within 10 days. Paul, the owner, was incredibly helpful even before we hired VIP Plumbing, and he asked several questions to help him gauge the work to be done and anticipate the city's needs re: permits and inspection, even before the crew came out to perform an estimate. The crew was professional and friendly, and they did a great job with the installation of a new line - keeping as much of the sidewalk and driveway intact as possible to avoid extra costs on our end. They worked a very long day and brought in extra team members so that we didn't have to go overnight without water. We highly recommend VIP Plumbing!
D. P.
VIP Plumbing installed an on demand water heater for us. They explained the advantages and disadvantages of each brand. All of the staff was polite, friendly, and professional. The crew worked hard all day installing the unit. When they were finished, the work area was left clean.
TQ Velvet
We switched to another plumbing company after Denise left. From no-shows appointments to over-priced plumbers, their service is really in the crapper. Do not recommend.
Rondae McGuire
Mike with VIP plumbing came out for a sink leak and he took care of the issue and he is the nicest, professional plumber I ever dealt with. I highly recommend him!